Money Back Guarantee

What Does Our Money-Back Guarantee  Include?

At Perlesmith, we want to make sure your product purchase experience is the best possible. If you're not totally satisfied with your purchase, you can simply return it to PERLESMITH for a replacement or refund within 30 days based on our 30-Day Money-Back Guarantee for any reason.

What to do if you want to return your product?

With Perlesmith’s risk-free 30-day guarantee, you may return your product for any reason within 30 days of the date of purchase.
Please note if you return your product, there are a few points to consider:

  • The return period starts the day your product arrives at your door.
  • Returns must include the original packaging
  • All parts and accessories must be included in the box and in their packaging.
  • For non-quality related warranty claims or buyer remorse, the buyer is responsible for the return shipping costs.
  • Returned items may be refused if the items do not meet the above requirements.
  • Please allow up to 14 business days from the day we receive your return.
  • You will be credited back through your payment method at the time of purchase.

How to make your return?

Please request your return by emailing us at seo@perlesmith.com. Please provide the following.

Product model number.

A copy of your invoice.

Reason for your return with a brief description of why you would like to return the item so we understand how our product did not meet your expectations.

Please allow up to 48 hours for a replay.